Water Rates & Service Charges
Effective July 1, 2013 - Water Rate Schedule
Most customers' meters are read every two months. Meter reading and billing occur once a month for large commercial and industrial accounts.
Bills for all metered services, except for Private Fire Services, consist of four elements: 1) a water service charge; 2) a Seismic Improvement Program (SIP) surcharge for each residential account; 3) a charge for water delivered; and 4) an elevation surcharge.
Bill Element 1 – Service Charge
A Service Charge based on water meter size to pay for the use of the water meter.
|Service Charge Amount||+||Seismic Improvement Surcharge||=||Total Charge|
|5/8 or 3/4 (homes)||$ 13.42||+||$ 1.25||=||$14.67|
|Meter Size (Inches)||Service Charge Amount||+||Seismic Improvement Charge||=||Total Charge|
|5/8 or 3/4 (homes)||$ 26.84||+||$ 2.50||=||$ 29.34|
When a meter larger than four inches is required for a single-family residential customer in order to maintain adequate water pressure, the maximum service charge amount and Seismic Improvement Program Surcharge are set at the 4-inch meter level.
The service charge and Seismic Improvement Program surcharge for a special type of meter or for a battery of meters installed on one service in lieu of one meter will be based on the size of a single standard meter of equivalent capacity as determined by the District.
Bill Element 2 – Seismic Improvement
A flat Seismic Improvement Program Surcharge for each Single Family Residential or Multiple Family Residential account to pay for system-wide seismic improvements being made from 1995-2025. The SIP program costs are being paid over 30 years; the charge is effective on each water bill through February 28, 2025.
|Seismic Improvement Program Surcharge|
|Single Family Residential Accounts||$2.50|
|Multiple Family Residential Accounts||$11.80|
Bill Element 3 – Water
Charges for units of water delivered for both monthly and bimonthly billing. (One unit is 100 cubic feet, or 748 gallons.)
|Rates for Single Family Residential Accounts (per 100 cubic feet)|
|First 172 gallons per day||$2.66|
|173 gpd up to 393 gpd||$3.29|
|All water used in excess of 393 gpd||$4.04|
|Rates for Multifamily Residential Accounts (per 100 cubic feet)|
|All Other Accounts (per 100 cubic feet)|
|Charge||SIP Volume Surcharge||Total Charge|
|Nonpotable Water (per 100 cubic feet)|
|For all water used||$2.90|
Bill Element 4 – Elevation Surcharge
An Elevation Surcharge based on the energy costs of pumping water to higher elevations. Applies to both monthly and bimonthly bills.
100 Cu. Ft.
Pressure zones serving elevations 0 through 200 feet (approximate). Pressure zones served by gravity flow and no pumping required.
Pressure zones serving elevations 200 through 600 feet (approximate). Pressure zones requiring pumping.
Pressure zones serving elevations above 600 feet (approximate). Pressure zones requiring considerable pumping.
The Elevation Surcharge is determined by the pressure zone in which the service connection is located.
Private Fire Service
Private fire services are charged a monthly or bimonthly service charge based on the meter size. Note: Charges shown for 6- to 18-inch meters are for customers other than single family residences. Even if a meter larger than 4 inches is required for a single-family residential customer in order to maintain adequate water pressure, the maximum service charge amount and Seismic Improvement Program Surcharge is set at the 4-inch meter level.
|Private Fire Service|
Meter Size (Inches)
|Service Charge Amount||+||Seismic Improvement Charge||=||Total Charge|
|5/8 or 3/4 (homes)||$ 11.35||+||$ 1.25||=||$ 12.60|
There is no charge for water used through fire service in extinguishing accidental fires, but any fire service water lost through leakage or used in violation of EBMUD regulations is charged at double the usual volume charge.
For low-income customers, EBMUD has a Customer Assistance Program (CAP). For more information about this program, visit the Customer Assistance Program page.
For questions or problems concerning your water bill, water service, water pressure, or water quality, please call Customer Service at 1-866-403-2683 or e-mail firstname.lastname@example.org.