New Construction
The New Business Office handles requests for new service installations. Our office is located on the first floor, 375 - 11th Street, Oakland, CA 94607. Office hours are Monday through Thursday, 7:30 AM to 5:00 PM and Friday, 8:00 AM to 4:30 PM. Please contact our office at (510) 287-1008 or nbo@ebmud.com.
Customer Survey
We respect your opinion and welcome your feedback about the services we provide you. Please take a moment to complete our online customer survey.
Special Announcements
- Effective August 9, 2010, the minimum meter size for single family residential customer increases from 5/8 inch to 3/4 inch based on the plumbing requirements for the typical single family applicant. The approved SCC rate for the residential 3/4 inch meter was calculated using the same consumption assumptions that were previously used for the current 5/8 inch meter charge. The net result of these changes is that the approved SCC rate for the 3/4 inch meter is lower than the existing SCC rate for 3/4 inch meters.
Applying for New Service
The following PDF files can be viewed and printed with Adobe Acrobat Reader, a free software.
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Application Forms
Supplemental New Service Information
- Available Flow and Pressure Information
- Rates, Charges, Fees and Rent
- Regulations Governing Water Service to EBMUD Customers
Hydrant Meters
If you need to apply for a temporary construction meter, please contact 1-866-403-2683 for program qualifications. You can also call to schedule an appointment to apply in person at the District's Adeline Maintenance Center, located at 1100 21st Street, Oakland, CA 94607.
Hydrant meter services will be provided on Mondays, Wednesdays and Fridays from 9:00 AM to 12:00 Noon, and from 1:30 PM to 3:30 PM.
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Online Service Requests
We are pleased to offer online services for New Business applicants. Register to get an online cost estimate and receive updated email notifications about new service installation.
Water Conservation Review
Water service shall not be furnished to any applicant for new or expanded service unless all applicable water-efficiency measures are installed at applicant expense as described in Section 31 of the Regulations Governing Water Service to EBMUD Customers. New service applicants must complete the Water Efficiency Requirements Checklist. Information can be obtained by calling 1-866-40-EBMUD (1-866-403-2683).