Regulations Governing Water Service Document Type Size Section 1: Explanation of Terms, 7-01-2024 PDF <1 MB Section 2: Applying for Service, 4-23-2024 PDF <1 MB Section 3: Standard Service, 4-23-2024 PDF <1 MB Section 3A: Standard Service in North Oakland Hill Area, 7-01-2021 PDF <1 MB Section 3B: Major Facilities Capacity for Standard Service, 7-01-2021 PDF <1 MB Section 3C: Miscellaneous Planning Work Requested in Advance of Request for Service, 7-01-2021 PDF <1 MB Section 3D: Service in the Camino Tassajara Integrated Project Area, 7-01-2021 PDF <1 MB Section 4: Main Extensions, 7-01-2022 PDF <1 MB Section 5: Private Fire Services, 10-13-2015 PDF <1 MB Section 6: Public Fire Hydrants, 7-01-2021 PDF <1 MB Section 7: Service Through Public Fire Hydrants, 7-01-2021 PDF <1 MB Section 8: Limited Service, 7-01-2021 PDF <1 MB Section 8A: Low Pressure Service, 7-01-2021 PDF <1 MB Section 8B: High Pressure Service, 7-01-2021 PDF <1 MB Section 9: Guarantee Deposits, 07-01-2021 PDF <1 MB Section 10: Reading of Meters, 7-01-2021 PDF <1 MB Section 11: Combining Consumption of Separate Meters, 7-01-2021 PDF <1 MB Section 12: Nonregistering and Unreadable Meters and Meter Maintenance, 07-01-2021 PDF <1 MB Section 13: Payments of Bills, 7-01-2021 PDF <1 MB Section 14: Individual Liability for Joint Service, 7-01-2021 PDF <1 MB Section 15: Discontinuation of Service, 7-01-2022 PDF <1 MB Section 15A: Nonpayment of Bills by Single-Family Residential Customers, 11-12-2024 PDF <1 MB Section 16: Charge for Resetting Meter, 7-01-2021 PDF <1 MB Section 17: Change in Use and or Size of Service, 7-01-2021 PDF <1 MB Section 18: Location of Service, 4-23-2024 PDF <1 MB Section 19: Use and Resale of Water, 7-01-2021 PDF <1 MB Section 20: Use of Unusually Large Quantities of Water, 7-01-2021 PDF <1 MB Section 21: Meter Tests, 7-01-2021 PDF <1 MB Section 22: Water Supply and Interruption of Delivery, 7-01-2021 PDF <1 MB Section 23: District Equipment on Customer's Premises, 4-23-2024 PDF <1 MB Section 24: Responsibility for Water Receiving Equipment, 7-01-2021 PDF <1 MB Section 25: Prevention of Ground Wire Attachments, 7-01-2021 PDF <1 MB Section 26: Protection of Public Water Supply, 7-01-2021 PDF <1 MB Section 27: Confidentiality of Customer Account Records, 7-01-2021 PDF <1 MB Section 29: Water Use Restrictions, 7-01-2024 PDF <1 MB Section 30: Non-potable Water Service, 7-01-2021 PDF <1 MB Section 31: Water Efficiency Requirements, 4-23-2024 PDF <1 MB Ordinance No. 373-21: Excessive Water Use Penalty Ordinance for Drought Stages 2, 3 and 4, 10-29-2021 PDF 11.4 MB Ordinance No. 326-97: Presenting Claims Against the District PDF <1 MB Resolution No. 34056 15: Adopting Revised Water Service Regulations Section 5-Private Fire Service And Section 12 Non-Registering and Unregistered - Adopted October 13, 2015 PDF <1 MB